Welcome to HOK Dream. Your privacy is extremely important to us. This Privacy Policy explains how we collect, use, protect, and share your information when you visit or make a purchase from our website.
By using our online store, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
When you visit the HOK Dream website, we may collect the following types of information:
Personal Information
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Full Name
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Email Address
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Phone Number
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Shipping and Billing Address
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Payment Details (processed securely through third-party payment gateways)
Order Information
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Products purchased
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Order history
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Delivery preferences
2. How We Use Your Information
HOK Dream uses your information to:
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Process and fulfill your orders
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Deliver products to your provided address
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Communicate with you regarding your purchase
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Provide customer support
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Improve website performance and user experience
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Send promotional offers (only if you subscribe)
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Prevent fraud and maintain store security
3. Cookies & Tracking Technologies
Our website uses cookies to enhance your browsing experience. Cookies help us:
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Remember your preferences
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Keep items in your cart
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Analyze website traffic
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Provide personalized product recommendations
You may disable cookies in your browser settings, but some website features may not function properly.
4. Sharing Your Information
We do not sell or trade your personal information. However, we may share limited data with trusted third parties such as:
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Payment processors (for secure transactions)
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Shipping and courier partners (for delivery)
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Analytics tools (to improve our services)
All third parties are required to keep your information confidential and secure.
5. Payment Security
All payments on HOK Dream are processed through secure and encrypted payment gateways. We do not store or collect your complete credit/debit card details.
Your payment information is handled according to industry security standards.
6. Data Protection & Security
We take strong measures to protect your personal information, including:
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Secure SSL encryption
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Restricted access to customer data
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Regular website monitoring and updates
While we strive to protect your data, no online transmission is 100% secure. We encourage customers to use strong passwords and safe browsing practices.
7. Your Rights & Choices
You have the right to:
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Access the personal information we hold about you
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Request corrections or updates
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Request deletion of your data (subject to legal obligations)
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Unsubscribe from marketing emails anytime
8. Third-Party Links
Our website may contain links to third-party websites. HOK Dream is not responsible for the privacy practices or content of external sites. We recommend reviewing their privacy policies before sharing personal data.
9. Children’s Privacy
HOK Dream does not knowingly collect personal information from children under the age of 13. If we become aware of such data, it will be removed immediately.
10. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Any updates will be posted on this page with the revised effective date.